For students who elect the track in quality and safety improvement, two additional courses will be required. They are:
CPH 755 - Leading Change with Healthcare Teams
This three credit hour course will focus on skill development in using teamwork to achieve leadership goals in health care delivery; identification of key features of successful teams and factors that lead to team failures; and identification of specific behaviors and communications that enhance effective team interaction.
The requirements of CPH 755 include student participation in team projects conducted at UK Healthcare and, possibly, at other healthcare organizations.
In addition, while not a certificate program requirement; students in all three tracks are strongly encouraged to complete College of Engineering’s non-credit Lean Systems Certification Program, an intensive one week instructional program offered by the College of Engineering several times per year. This experience would enhance their knowledge and skills and enrich their education. For students in the Finance and Business track, a non-credit, 36 contact-hour Lean Six Sigma instructional program is provided by the Gatton College of Business and Economics.
MFS 526 - Operations Management in Lean Manufacturing
This course employs a mixture of in-class presentations, hands-on activities, and selected outside assignments to teach and demonstrate the development of a lean operations environment and the management system to support it. Working in teams, students apply fundamental lean tools and concepts to develop a lean operations environment in a simulated factory. As the operational environment evolves, key management principles and tools are explored using the teachings of Taiichi Ohno and other considered to be the pillars of the Toyota Production System.
In addition, students in the Quality and Safety track complete two (2) courses from the following list of electives or another course(s) approved as a substitute by the Certificate Director. Other courses in the College of Business and Economics, the College of Public Health, and the College of Engineering may be available as electives. Electives will be reviewed periodically as necessary by the Certificate Director in consultation with the Certificate Leadership Committee and the faculty of record. All newly approved electives will be at the 600-level or higher.
CPH 683 - Health Care Operations Management
This course addresses the basics of operations improvement from project selection through process and outcomes evaluation. The focus is on strategic decision making under conditions of uncertainty, risk and multiple objectives, and change implementation using teams.
CPH 758 - Special Topics in Health Management and Policy
A special section of this course will teach students how to conceptualize, design, and plan consumer- and patient-oriented research studies, both from a population and clinical perspective. Students will learn how to formulate research ideas, select appropriate study design, and identify valid and reliable measures of health-related quality of life and consumer assessment of care.
CPH 782 - Information Systems in Healthcare
This course provides a managerial level perspective on the use of information and information systems (IS) in healthcare. The course will review basic information on IS technology, terminology, and data management. In this course, students will apply a lifecycle approach to information systems development including systems analysis, design, development, implementation, and evaluation. Outside speakers will provide additional insights on current and evolving information system applications and information technology within healthcare. Decision analysis, strategic planning, and organization theory will be integrated and applied in course projects to address client-centric information system needs in health organizations (i.e., finance, administration, clinical applications, strategic planning, and performance management). Legal, governance, and ethical issues regarding health information will be addressed.
CPH 783 - Applications in Healthcare Finance and Operations
An analysis of the healthcare industry's financial framework and operational issues applying insights from earlier coursework in realistic scenarios.